Return Policy

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Authentic - all products
for sale on our site are
100% authentic and brand
new in the original box.

Return / Exchange Policy

Kixclusive does not issue refunds. We will exchange an item if we have made a mistake with your order. Please email us at support@kixclusive.com before mailing your purchase back to us. We will give you a confirmation return number that must be included in your package in order to receive your exchange. Returned shoes must be in brand new, unworn condition.

* NO REFUNDS*

* ALL SALES ARE FINAL. Orders cannot be cancelled once submitted on the website *

* Exchanges can be made only if there was an error on our part *

* Customers must contact us within 5 days of receiving their shoes to request an exchange *

* Buyer is responsible for the cost of shipping the sneakers back for an exchange *

* Shoes older than one year from the release date are not guaranteed to be suitable for wear *

By purchasing from Kixclusive.com you agree to all rules and conditions stated in our policy section.